Cookie Disclaimer

Helvetia uses cookies to offer you the best possible service and to be able to provide information and quotations. By using our website you are stating your agreement with this. Further information on data protection and cookies.

  • I am interested in
    Please check your internet connection
    No results found
    Please get in contact with us. To contact form
  • Menu
  • About us

Chatbot - report a bike theft

Now you can report the theft of your bike even more quickly and easily. Your claim will be handled immediately after a short chat on Facebook Messenger.
  • report a bike theft with your smartphone
  • complete claims settlement in 90 seconds
  • direct payment of the damage sum
  • can be reached around the clock

Reporting a bike theft via chat

Do you have a Facebook account? And have you installed the Messenger app on your smartphone? Then let’s get started!

Report a bike theft now

The chatbot interprets and answers your messages on its own and suitably for your situation. It currently uses Facebook to process bike thefts for German-speaking customers. Helvetia is checking to see whether the Helvetia Service chatbot can be used to address additional customer issues in more languages and message apps in future.

Interesting Stories

Frequently asked questions about the chatbot

Do you have more questions? Then send us an e-mail!
Recommend this page