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Success­ful strategy for a strong Helvetia Switzer­land

Harnessing helvetia 20.20 to become the best Swiss insurer

Helvetia boasts a strong top-three position in Switzerland. The stable and profitable home market forms the solid foundation for the further development of the entire Helvetia Group. With its helvetia 20.20 strategy, Helvetia Switzerland aims to make use of the synergies that come from successful acquisitions and thus increase the profit contribution to the Group in the long term. In doing so, it is pursuing an ambitious goal: it aims to become the very best Swiss insurer.

Helvetia is becoming more customer-oriented, more innovative, more digital and more agile

As the leading Swiss all-lines insurance provider, Helvetia is aiming to grow organically. Here the focus is on efficiency in non-life and on capital-saving solutions in the life business, as well as on the implementation of a multi-channel sales approach. Through increasing personalisation and quality-oriented service, as well as the targeted use of digitisation and innovation, Helvetia achieves a competitive advantage in the market. With smile.direct it already boasts an additional scalable online solution, which allows it to serve the growing group of direct customers who would rather connect online.

Strong partnerships remain an important pillar of the strategy. One example of this is the sales collaboration with Raiffeisen, whereby Helvetia’s insurance and pension products complement the banking services of Raiffeisen. In the areas of investment management and product development, Helvetia cooperates with Vontobel and Leonteq, whilst in occupational benefit schemes it works with Swisscanto, Notenstein La Roche and other partners.

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