I work in sales support at the General Agency in Frauenfeld, which involves me supporting a few members of the sales force with things like admin. After my initial training to obtain the Advanced Federal Certificate as a commercial assistant with Berufsmaturitätsschule (BMS), I continued my training as an insurance assistant with a VBV qualification, to make it easier for me to get a job in the insurance sector. Currently, I'm working full-time but, in the autumn, I'm starting part-time studies, so will be reducing my working hours to 50%. Helvetia offers me the ideal opportunity to combine working and studying.
What I most enjoy is the varied nature of my working day. As I work with external customers and the customer advisors, no two days are the same. I like working in a team and getting to grips with trickier cases.
Always ask questions! It's the only way to understand processes and rules and be able to explain them convincingly to someone else.