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Nathalie Lehmann

General Agency Thurgau.

What do you do at Helvetia?

I work in sales support at the General Agency in Frauenfeld, which involves me supporting a few members of the sales force with things like admin. After my initial training to obtain the Advanced Federal Certificate as a commercial assistant with Berufsmaturitätsschule (BMS), I continued my training as an insurance assistant with a VBV qualification, to make it easier for me to get a job in the insurance sector. Currently, I'm working full-time but, in the autumn, I'm starting part-time studies, so will be reducing my working hours to 50%. Helvetia offers me the ideal opportunity to combine working and studying.

What do you enjoy about your job?

What I most enjoy is the varied nature of my working day. As I work with external customers and the customer advisors, no two days are the same. I like working in a team and getting to grips with trickier cases.

What is your tip for women in business?

Always ask questions! It's the only way to understand processes and rules and be able to explain them convincingly to someone else.

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