Various stakeholders can influence Helvetia’s corporate goals or are directly or indirectly affected by their achievement. Among others, these include shareholders, employees, customers, suppliers, business partners, politicians, authorities, non-government organisations and competitors in Switzerland. We continually improve our sustainability management through dialogue with our stakeholders and identify where there are opportunities for optimisation. We regularly survey internal and external stakeholders about Helvetia’s sustainability performance and about their expectations of us. We create a materiality matrix from these surveys that applies to all country markets including Switzerland. It contains key topics that the CR strategy 2020 aligns with. Stakeholder management is also supported by transparent reporting on the goals and activities of our sustainability management.