Assistance for business customers

Cancellation costs before the business trip

• Costs due to cancelling or delaying a business trip
• Reimbursement of services not used due to delayed start to the trip
• Ticket costs for attending events

Personal assistance during the business trip (including commuting)

• Costs of searching for persons, rescue and recovery
• Costs of transport to hospital and repatriation
• Advance of costs for medical assistance and vital medicines abroad
• Costs of trip to visit a hospital inpatient abroad
• Costs of repatriation of the deceased person and funeral costs at the place of residence
• Shipping costs for sending on vital medicines
• Additional costs of accommodation and food
• Additional transport costs for the return journey or continuation of the business trip
• Additional expenditures for dispatching a replacement employee
• Necessary follow-up costs

Vehicle assistance for company cars and rental vehicles

• Costs of assistance in the event of a breakdown or accident, such as recovery, towing and storage charges
• Costs of the journey to the vehicle's location, if made independently, and costs of rental cars
• Additional costs of food and accommodation during repair
• Additional transport costs for the return journey or continuation of the business trip
• Repair and replacement costs included in the rental insurance deductible and costs not paid by the insurance for the rental car

The insurance also covers

• Luggage in the event of loss or damage
• Costs of improper use of accounts or mobile phones by third parties