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Hi, I’m Clara!

clara
clara
clara-handy

Who am I?

Confused by insurance? I’m here to help you 24 hours a day, 7 days a week, and can answer questions relating to insurance. 

My motto is «chatting’s better than surfing!»


I’m particularly good for

About me

I’m 27 years old and haven’t been working at Helvetia very long. So I still have quite a lot to learn. In my spare time I like to go cycling or watch Youtube.

Facts

  • I can recognize over 150 queries
  • Most people ask me for their contract or want to contact someone or change their address

I’m particularly good at

  • recording a bicycle theft
  • handling a claim
  • navigating the website

I still need to practise

  • foreign languages
  • details of insurance questions
  • my colleagues say I need to be a bit more relaxed

Frequently asked questions about the chatbot

Do you have any other questions? Please e-mail us!
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