Helvetia video consultation

Video advice is a service from Helvetia with which you as a customer can receive advice online from your customer advisor just as you would in a personal consultation.

We believe in the advantages of video advice and would like to provide you with the best service. Try it out and see how simple and personal video advice is.

As a customer you are independent in terms of time and location but still receive personal and individual advice. You can book appointments online via e-mail with your customer advisor.

Your personal customer advisor is available as usual for the video advice. Simply ask your customer advisor and arrange an appointment today.

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It's very simple. Simply arrange an appointment for video advice by e-mail or over the telephone with your customer advisor.

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No. You do not need an app in order to user Helvetia video advice. And no downloads or other installations are required either.

You will need one of the following browsers on your notebook, PC, tablet or smartphone:

• Google Chrome version 75 or higher
  
• Mozilla Firefox version 68 or higher
  
• Mozilla Firefox ESR version 18 or higher
  
• Safari version 13 or higher
  
• Internet Explorer version 11 or higher

Helvetia uses your data for Helvetia video advice in the same way as for all other types of communication – with the utmost diligence and in accordance with the valid data protection legislation. For further information please refer to Helvetia’s privacy policy.