You receive electronic invoices directly in your e-banking account (currently only available for mortgage customers). This is where you can view the invoice and pay it at the click of a mouse. Here’s how it works: in e-banking, click on «payments», then «e-invoices» and select the biller Helvetia. Now, you just have to follow the steps and, in future, you will receive your invoices electronically (currently only available for mortgage customers). Use the detailed application for activation.
E-invoices are currently only available in the Helvetia mortgage segment. The inclusion of additional segments is expected in the near future.
Paying invoices via DD is even more convenient. All you need to do is complete the debit authorization with right of objection. The amount that we invoice you is then debited directly from your account (currently only available for individual life and mortgage customers as well as Helvetia tenants).