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Claims Management

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Information & services
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Loss events are a trying and defining moment for anyone. We believe that our clients should have all the support possible in times of claims in order to put their business back to operations and minimising future losses.
  • Focusing on the delivery of professional, fair and efficient claims services to customers
  • Active collaboration with underwriting departments sharing knowledge
  • Management of claims across all lines of business of Engineering, Marine and Art
  • Present with clients before, during, and after the claims
  • Act as Global Centre of Competence providing consistency in service to clients
  • Monitoring and preparedness for Cat events

Why Helvetia?

Our claims management approach is based on communication, strategic thinking and a desire to find solutions so that clients can realise the full value of their policy.

Our strength lies in the exceptional service we offer and our ability to adapt to each individual situation. Our priority is to provide the right support at the right place. What we do is going beyond the process to focus on the claim without surprises and without complication. Simple. Clear.

Cyril Cossé
"Claim is where insurance takes place and we pride ourselves in delivering reliable claims management and recovery support to our trusted clients."
Cyril Cossé, Head of Claims

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