Strategy

We believe in tailor-made and innovative insurance products and international programmes for corporate customers in the areas of Industrial Property, Engineering and Energy, Transportation and Aviation as well as for B2B2C insurance solutions for retail goods and heavy equipment, efficiently and seamlessly delivered to our customers and sales intermediaries. We aim to integrate into our customers’ and brokers’ value chain to create a seamless and frictionless insurance cycle for our customers. We believe in thorough and rigorous underwriting and we promise professional, fast and diligent claims handling. We are passionate about finding the best and most innovative solutions for our customers and partners.

We acknowledge our responsibility to the environment and the climate. We strive to operate in a climate-neutral manner and we utilise Environmental, Social and Governance (ESG) principles when investing. Furthermore, we carefully evaluate insurance risks under environmental and social aspects prior to underwriting. Moreover, we actively contribute to the further development of Liechtenstein’s capital markets and regularly provide input to planned enhancements of the supervisory framework for insurance companies domiciled in Liechtenstein.

Our ambition is to be recognised as an agile and innovative insurer and trusted long-term partner for innovative Specialty Lines and Non-life Partnerbusiness insurance solutions in niche markets across Europe as well as globally.
We place the highest importance on client relationship management and we train our underwriters to understand our partners’ and clients’ businesses and commercial needs in order to find individual solutions. We emphasise agility and we set ourselves apart with a fast and professional decision-making process. We apply rigorous and thorough underwriting by applying the highest technical skills, using smart data and sophisticated in-house pricing tools. We invest in human technical expertise by hiring the best technical experts in the respective fields. We build our underwriting and claims teams to have a diverse set of skills not only reflecting technical but also commercial and legal criteria. We believe in a 360-degree underwriting and claims process. We aim to integrate customer touch points into our insurance cycle by using open-source platforms where possible. In so doing, we place the highest importance on data security and integrity. We conduct site visits, participate in technical surveys and industry expert groups to better understand businesses and provide expert knowledge. All of these activities help us to find optimal and innovative solutions for our customers and partners. Lastly, we believe in sound underwriting and pricing. We focus on cycle management, technical price differentiation and diligent management of natural catastrophe accumulation exposure by modelling catastrophic events on our portfolio. For us, sound underwriting means we provide favourable and adequately priced insurance coverage in respect of the risk we take on our balance sheet.

We write business predominantly in Europe by using our Freedom of Service licence (FOS), through our UK Branch, which received regulatory approval in 2023, and in the USA with our Excess and Surplus Lines Authority. Moreover, we write business in other territories of the world predominantly in niche markets where we have either appropriate licences or local laws and regulations permit the writing of business without a specific insurance or financial licence. We acquire business predominantly through brokers and independent sales agents or underwriting agencies. We also intend to increase our footprint in the market by further investing in our relationship with selected brokers and intermediaries, thereby using our strong and trusted brand name, long-term perspective as well as our financially strong credit rating from S&P.

We aim to increase our profit contribution to the Helvetia Group by deploying our capital efficiently and consequently leveraging our core capabilities, location economies as well as Group functions and Helvetia’s strong brand reputation and capitalisation.