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Report your complaint online now

Customer satisfaction is of great importance to us. Therefore, in addition to high-quality customer relationships management, a professional approach to complaints is equally important to us. The evaluation of complaints helps us to continuously improve our products and to better meet our customers' needs. If you would like to report a complaint regarding your insurance contract or a service provided by us, you will find all the necessary information here.
In the first instance, please get in touch with your usual contact, broker or insurance intermediary as they will generally be able to provide you with a prompt response to your satisfaction.
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Complaints regarding claims management

If you want to report a claim or a complaint regarding our claims management, please contact us via claims form.

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