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Information on data protection

The processing of information and data – especially personal data – is a matter of trust. Your trust is of the utmost importance to Helvetia. To maintain your trust, the best possible protection of your data must be guaranteed.

All data you provide to Helvetia is treated confidentially and in accordance with the current data protection legislation – this includes, in particular, the collection, storage, use, provision and deletion of your data.

The term personal data (hereinafter referred to as "personal data" or "data") covers all information referring to an identified or identifiable natural person (hereinafter referred to as "data subject") (e.g. name, e-mail address, telephone number, etc.).

Scope of this Privacy Policy

This Privacy Policy applies to the processing of personal data by the following companies as part of their service provision and/or their websites and any apps associated with them, if there is no further specific guidance:

  • Helvetia Holding Ltd, Dufourstrasse 40, 9000 St. Gallen 
  • Helvetia Swiss Insurance Company Ltd, Dufourstrasse 40, 9000 St. Gallen
  • Helvetia Swiss Life Insurance Company Ltd. St. Alban Anlage 26, 4052 Basel
  • Helvetia Global Solutions Ltd, Aeulestrasse 60, 9490 Vaduz

(together referred to hereinafter as "Helvetia")

In particular, this also refers to the following websites and their contents:


These websites may contain links to websites from other providers (e.g. as part of social plugins) which this information on data protection and thus the data protection guaranteed by Helvetia does not cover.

Data processing in general

Communication channels with Helvetia

Data processing in connection with Helvetia websites

You can visit Helvetia's websites anonymously without having to provide any personal data. To do so, you need to deactivate the tracking function in your browser. In any case, your IP address is only processed in a pseudonymized form.

Personal data will only be processed if you provide them in one of applications on the website (e.g. through a contact form, a request for a quote, a quotation, a premium calculator, concluding a contract online, a claim notification, live chats, a competition, etc.). This personal data will not be transmitted or provided to third-parties for any other purposes.

If data are processed by a third-party when visiting a Helvetia website, these are always anonymized, and no reference to individual persons can be made. You will find an overview of third-parties in this context in the section Integration of third-party services.

The data you transmit to Helvetia via Helvetia websites are transferred in an encrypted format. However, Helvetia will not be held liable for any damage, which you may incur, from the loss or manipulation of data. Please therefore ensure that your system is secured at all times by an appropriate means of protection (e.g. virus protection) and that your systems and browsers are up to date.

Your rights as data subject

Among other rights, you have the right to request information about your personal data processed by Helvetia and, under certain conditions, to have these personal data rectified, transferred to you, blocked or erased.


For questions about data privacy and your rights, please contact Helvetia's Data Protection Office.

Helvetia Insurance
Legal & Compliance
Data Protection Office
St. Alban Anlage 26
4002 Basel

Tel.: +41 58 280 10 00

Right of modification

Helvetia reserves the right to modify this privacy policy in line with the current statutory regulations at any time. The version published here applies in each case.

Information on data protection (Last updated in January 2021)