Helvetia customer portal

For your personal access to the Helvetia customer portal, you must first create a profile:

• Enter your name, e-mail address and mobile phone number.
• We will then send you a confirmation SMS with a code. Enter the code in the field indicated.
• You will then receive an e-mail with a confirmation link. Click on it. Now your profile has been created.

To get access to your customer data in the customer portal, you must link your profile:

• Enter the contract data (contract or policy no.) for one of your Helvetia products.
• A security check of your data will follow – then your profile will be linked to your Helvetia documents and you will be able to make use of the benefits of the Helvetia customer portal.
  

You have access to your personal Helvetia contracts and documents at any time. This is handy, for example, when you are filling in your tax return.  

You can conveniently order Helvetia documents and forms online. Whether a green card or accident report, your documents will be on their way to you with just a few clicks.

You can contact your personal Helvetia advisor directly, making your advice even more individual.

In the claim overview, you will find details on your reported claims. In addition, here you can view the status of current claims processing.