Thanks to the new Helvetia customer portal, your Helvetia documents can now be stored digitally. With just a few clicks, you can view your contract documents, invoices and other files relating to your insurance online, as well as manage your claims and payment details.
The benefits of our customer portal
For your personal access to the Helvetia customer portal, you must first create a profile:
You have access to your personal Helvetia contracts and documents at any time. This is handy, for example, when you are filling in your tax return.
You can conveniently order Helvetia documents and forms online. Whether a green card or accident report, your documents will be on their way to you with just a few clicks.
You can contact your personal Helvetia advisor directly, making your advice even more individual.
In the claim overview, you will find details on your reported claims. In addition, here you can view the status of current claims processing.
Make sure that the information you entered is correct and complete. If the problem persists, please contact the customer portal hotline on +41 58 280 20 20. Our staff will be happy to help you.
If you have forgotten your password, you can reset it by clicking the «Password forgotten» button on the login screen.