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Payment options

Helvetia offers a range of solutions for paying your invoice – practical, fast and paperless wherever possible. You can see how you pay which invoices easily in myHelvetia.
The easy way to pay: You receive the invoice directly in e-banking or mobile banking and approve it for payment. This minimizes the time needed and saves lots of paper.
1. Register via e-banking

Select "eBill" from the menu in e-banking. If you're not yet registered with eBill, you can register with your e-mail address.

2. Add invoice issuer

Have your QR reference from your last invoice to hand and complete the registration form. You will receive e-mail confirmation once your bank has forwarded us your details.

3. myHelvetia

After one-time registration for eBill, myHelvetia will show that the eBill for Helvetia is active.

Note about occupational benefits: eBill is not yet offered for occupational benefits products.

Direct debit (DD)

When setting up a direct debit, you authorize your bank or PostFinance to debit your account directly and transfer the invoiced amount to Helvetia (payment authorization). You can object to any debit within 30 days.

We offer our private pension, mortgage and rental customers the option of paying regularly via direct debit.

Payment slip/QR invoice

The practical QR invoice is replacing red and orange payment slips. These will no longer be in use after September 2022 following harmonization of Swiss payment transactions. Helvetia is also gradually switching to this new, efficient solution.

Frequently asked questions

FAQ eBill

FAQ QR invoice

FAQ Direct debit

Direct debit form for mortgage customers and tenants
Set up the direct debit.
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