Assuming that vaccination was not mandatory at the time the trip was booked but was required at the time of departure, the following applies:
In the event of unforeseeable quarantine or an infection with coronavirus while abroad, Helvetia will bear the additional costs incurred, such as additional hotel accommodation or rebooking of your flight. The exact benefits can be found in the insurance conditions.
On 31 May 2021 the federal government lifted its recommendation against non-essential travel abroad. Insurance coverage is thus guaranteed again for all countries and areas that are not on the FOPH list of risk countries at the time of booking and where no other restrictions such as entry bans or quarantine measures exist.
However, Helvetia will still guarantee cover if you fall ill with coronavirus or if you are ordered by the authorities to go into unforeseeable quarantine – for example, after contact with an infected person. Quarantine ordered by the authorities after returning to Switzerland from a risk area is not an insured event, however.
Report your claim online or call us on +41 58 280 3000.
Many claims – including those related to the coronavirus pandemic – are covered. Below are several examples of the benefits paid by Helvetia's travel insurance:
Further benefits can be seen on our website. Please see the insurance conditions for details.
If the FOPH’s recommendations regarding coronavirus have been complied with, you are entitled to insurance benefits if you are unable to work. This means that if you are unable or only partially able to perform your job due to an infection with COVID-19 and experience a loss of earnings, Helvetia will pay you insurance benefits after the contractually agreed waiting period. The benefits amount is detailed in your contract documents.
If you have any questions, your advisor would be happy to help.
Yes, Helvetia shall also provide the benefits contractually agreed in the life insurance policy in the event of death as a result of a Covid-19 vaccination.
Furthermore, Helvetia shall provide the contractual benefits in the event of death due to a Covid-19 disease, irrespective of where the insured person contracted the disease and also if previous illnesses, or other risk factors were known at the time the contract was concluded and were notified to us in writing.